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Frequently Asked Questions

Account FAQs

I cannot get into my account. Can I reset my password? I have not received an account activation link. Can you resend it? I have moved to a new house. How can I update the address on my account? View All Questions

DogTrac ID Tags FAQs

How does the DogTrac ID Tag work? How can I get my free DogTrac ID Tag? How do I activate DogTrac tags? View All Questions

Premium Protection FAQs

What is Premium Protection? How much does Premium Protection cost? How can I upgrade to Lifetime Premium Protection? View All Questions

Lost / Found a Pet FAQs

What should I do if I lose my pet or it is stolen? What should I do if I find a pet with a DogTrac ID Tag? View All Questions

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