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Frequently Asked Questions
Lost / Found a Pet FAQs
What should I do if I lose my pet or it is stolen?
What should I do if I find a pet with a DogTrac ID Tag?
What happens if the freephone number on my DogTrac ID tag is called?
Q. What should I do if I lose my pet or it is stolen?
A. You can report your pet missing from within your account. Click the link below to find out more.
Lost a Pet
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Q. What should I do if I find a pet with a DogTrac ID Tag?
A. If you have found a pet with a DogTrac ID tag, please click the link below to find out how to contact the owner.
Found a Pet
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Q. What happens if the freephone number on my DogTrac ID tag is called?
A. The caller is asked to say or type the 8 digit code on the tag. The call is then routed directly to your number(s). You can add up to 3 numbers.
The number that calls you will always display as 02036 950148. Add this number to your contacts as DogTrac to ensure you answer the call. Nearly 80% of people never answer calls from unknown numbers. Losing your dog is an emergency. Don't take the chance of ignoring the call, add 02036 950148 as DogTrac to your contacts now.
Q. What should I do if I lose my pet or it is stolen?
A. You can report your pet missing from within your account. Click the link below to find out more.
Lost a Pet
> Back to top
Q. What should I do if I find a pet with a DogTrac ID Tag?
A. If you have found a pet with a DogTrac ID tag, please click the link below to find out how to contact the owner.
Found a Pet
> Back to top
Q. What happens if the freephone number on my DogTrac ID tag is called?
A. The caller is asked to say or type the 8 digit code on the tag. The call is then routed directly to your number(s). You can add up to 3 numbers.
The number that calls you will always display as 02036 950148. Add this number to your contacts as DogTrac to ensure you answer the call. Nearly 80% of people never answer calls from unknown numbers. Losing your dog is an emergency. Don't take the chance of ignoring the call, add 02036 950148 as DogTrac to your contacts now.
The number that calls you will always display as 02036 950148. Add this number to your contacts as DogTrac to ensure you answer the call. Nearly 80% of people never answer calls from unknown numbers. Losing your dog is an emergency. Don't take the chance of ignoring the call, add 02036 950148 as DogTrac to your contacts now.
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